Good Weather offers a five-year warranty against manufacturer’s defects on Good Weather bicycle frames and a two-year warranty against manufacturer’s defects on Good Weather forks. The warranty is only valid for the original purchaser and is non-transferable. Manufacturer defects do not include damage resulting from improper use or assembly or lack of maintenance.
Wear and tear on items beyond the frame and fork will follow their own warranty as defined by the manufacturer. Good Weather does not add an additional warranty to parts or finishes. These parts include but are not limited to the following.
- Tires & Tubes
- Grips & Bartape
- Saddles and Posts
How to submit a warranty claim
Submit your Warranty-Claim via email to [email protected] and include the following information in your email:
- Phone Number
- Where did you purchase your Good Weather product from?
- Order Number
- Product Type
- Serial Number (if available)
- Reason for Claim, description of the defect
Good Weather reserves the right to request photographs of the damage and may only replace the damaged parts rather than the complete bicycle. Good Weather reserves the right to issue store credit at any time for warranty claims we are unable to satisfy based on current production or for any other reason. Additionally, Good Weather is not responsible for any labor charges or fees related to warranty claims.